This is the second time we have used JJ Donaldson of Merit Plumbing. He returned our call immediately and got us scheduled for the next day. We called us again because the last time he came out he fixed a leaky toilet and we’ve never had a problem since. He is very friendly, knowledgeable, and professional. He goes above and beyond what we expect out of a plumber by explaining to us (in layman’s terms) what the problem is and the best way to go about fixing it. Because we are newcomers to Venice we are very appreciative of the work he has done for us.